Not All Parent Coaching Certifications Are Created Equal

Privacy Policy

Privacy Policy for Parent-Child Whisperer® Certification

Effective Date: 2 February 2026

Last Updated: 2 February 2026


1. Introduction

Welcome to Parent-Child Whisperer® Certification ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://certification.parentchildwhisperer.com and interact with our services, including downloading resources, subscribing to our email list, and booking consultation calls.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect

# 2.1 Information You Provide to Us

We collect personal information that you voluntarily provide when you:

Download resources (e.g., "The Parent Coaching Certification Decision Guide")

Subscribe to our email list

Book a consultation call

Submit contact forms

Register for certification programs

Communicate with us via email or phone

Personal information collected may include:

First and last name

Email address

Phone number

Professional credentials (coach, therapist, educator)

Company/practice name

Questions or comments you provide

# 2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

Log data: IP address, browser type, operating system, referring URLs, pages viewed, date/time stamps

Cookies and tracking technologies: We use cookies, pixels, and similar technologies to enhance user experience and analyze website traffic

Google Analytics: We use Google Analytics to understand how visitors interact with our site

# 2.3 Information from Third-Party Sources

We may receive information about you from:

Google Ads: Campaign performance data (clicks, impressions, conversions)

Email marketing platform: Email engagement metrics (opens, clicks, unsubscribes)

Payment processors: Transaction information when you enroll in certification programs


3. How We Use Your Information

We use your personal information for the following purposes:

# 3.1 To Provide Services

Deliver requested resources (eBooks, guides, reports)

Send email communications you've subscribed to

Schedule and conduct consultation calls

Process certification program enrollments

Respond to your inquiries and provide customer support

# 3.2 Marketing and Communications

Send you email newsletters, educational content, and updates about certification programs

Personalize marketing messages based on your interests

Notify you about upcoming cohorts, events, or special offers

You can opt out of marketing emails at any time using the "unsubscribe" link in any email.

# 3.3 Analytics and Improvement

Analyze website traffic and user behavior

Improve our website, content, and services

Optimize Google Ads campaigns and landing pages

Understand which resources are most valuable to our audience

# 3.4 Legal and Security

Comply with legal obligations

Protect against fraud, abuse, or security threats

Enforce our Terms of Service and other agreements


4. How We Share Your Information

We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

# 4.1 Service Providers

We work with third-party service providers who perform services on our behalf, including:

Email marketing platform (e.g., Mailchimp, ConvertKit, ActiveCampaign)

Website hosting provider

Google Ads and analytics tools

Scheduling platforms (e.g., Calendly)

Payment processors (e.g., Stripe, PayPal)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

# 4.2 Legal Requirements

We may disclose your information if required by law or in response to:

Court orders, subpoenas, or legal processes

Government investigations

Protection of our rights, property, or safety

# 4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.


5. Cookies and Tracking Technologies

# 5.1 What Are Cookies?

Cookies are small text files stored on your device that help us improve your experience and analyze website performance.

# 5.2 Types of Cookies We Use

Essential Cookies: Required for website functionality (e.g., remembering your preferences)

Analytics Cookies: Google Analytics and similar tools to understand user behavior

Advertising Cookies: Google Ads conversion tracking and remarketing pixels

# 5.3 Your Cookie Choices

You can control cookies through your browser settings:

Block all cookies (may limit website functionality)

Delete existing cookies

Opt out of Google Analytics: Google Analytics Opt-Out

Opt out of interest-based ads: Google Ad Settings


6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

# 6.1 Access and Correction

Request a copy of the personal information we hold about you

Request correction of inaccurate or incomplete information

# 6.2 Deletion

Request deletion of your personal information (subject to legal obligations)

# 6.3 Opt-Out of Marketing

Unsubscribe from marketing emails using the link in any email

Opt out of Google Ads remarketing through Google Ad Settings

# 6.4 Data Portability

Request a copy of your data in a portable format

# 6.5 Restrict Processing

Request that we limit how we use your personal information

To exercise these rights, contact us at: [email protected]


7. Data Retention

We retain your personal information for as long as necessary to:

Provide the services you've requested

Comply with legal obligations

Resolve disputes and enforce agreements

Retention periods:

Email subscribers: Until you unsubscribe or request deletion

Lead magnet downloads: 24 months of inactivity

Consultation calls: 12 months after last contact

Certification students: 7 years for educational records (legal requirement)

After the retention period, we will securely delete or anonymize your information.


8. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

SSL/TLS encryption for data transmission

Secure hosting infrastructure

Access controls and authentication

Regular security audits

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


9. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children.

If you believe we have collected information from a child under 18, please contact us immediately, and we will delete it.


10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, external resources). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.


11. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located.

By using our services, you consent to the transfer of your information to the United States.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of material changes by:

Posting the updated policy on this page

Updating the "Last Updated" date at the top

Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.


13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Veenu Inspires

Parent-Child Whisperer® Certification

Email: [email protected]

Mailing Address:

Richland, North Carolina

Website: https://certification.parentchildwhisperer.com


14. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

For GDPR Compliance (EU/UK Visitors):

Legal Basis for Processing:

Consent: When you subscribe to our email list or download resources

Contract: When you enroll in certification programs

Legitimate Interest: For analytics, website improvement, and fraud prevention

Your GDPR Rights:

Right to access, rectification, erasure, restriction, data portability, and objection

Right to withdraw consent at any time

Right to lodge a complaint with your local data protection authority


For CCPA Compliance (California Residents):

California Residents' Rights:

Right to know what personal information we collect

Right to request deletion of personal information

Right to opt out of the sale of personal information (we do not sell personal information)

Right to non-discrimination for exercising your rights

To exercise your CCPA rights, contact us at: [email protected]


For CAN-SPAM Compliance (Email Marketing):

We comply with the CAN-SPAM Act. All marketing emails include:

Clear identification of the sender

Accurate subject lines

Physical mailing address

Unsubscribe link in every email

Processing of opt-out requests within 10 business days


End of Privacy Policy

Parent-Child Whisperer® is a defined and protected methodology created by Veenu Keller.

Founded in 2009, Veenu Inspires has provided professional-level training for coaches, therapists, and educators in a both-sides, non-partisan approach to family systems work.

The certification prepares practitioners to work with parents and children together using a structured, research-informed framework.

A growing national network of certified practitioners applies this methodology in private practice and professional settings.

Email us at [email protected] for more inquiries. Thank You!